Customers

“Veovo helps us manage performance with data-driven certainty. With real-time visibility of passenger flow, we can keep pinch-point processing quick, but also make holistic decisions on how to create more efficient and more meaningful customer experiences throughout the airport.”

“The sharing of real-time operation information across all A-CDM partners has created efficiencies throughout our business, leading to more effective and smart decision making.”

“Veovo gives us instant clarity of what’s happening, and when, across the airport. It allows us to make fast, proactive decisions, particularly around events like changes in flight schedules.”

“Vital to our Master Plan programme is a deep understanding of airport capacity, bottlenecks and constraints, and Veovo is key to this.”

“Veovo provides us with immediate visibility to the customer experience and resource effectiveness with throughput planning. It allows us to put the customer at ease at a critical stress point and reinforces our expectations around superior customer experience.”

“Veovo has helped us to resource our operations on-the-day and to identify pinch points and potential build ups. The very accurate data has enabled us to provide an optimum passenger experience by displaying accurate queue wait times.”

“As the most reliable, and one of the only solutions on the market capable of measuring passenger flow through multiple stages of the journey, Veovo provides us with continuous, airport-wide visibility 24 hours a day, seven days a week.”

“With Veovo, we have coverage at our fingertips 24 hours a day, seven days a week, enabling us to use service level agreements more fairly—not just over selected periods. This rapid information allows us to take fast, proactive measures before the situation escalates.”

“Veovo enables us to implement our growth and development strategies by underpinning our ability to share real-time flight, resourcing and passenger information across the airport “