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Veovo’s flow management anonymously collects device traces left by passengers as they travel to the airport and right through the terminal to the gate. By linking this information with data from the airport operational database and boarding pass scans, the system can determine how people move and dwell by flight.
While Lidar and 3D camera sensors are powerful technologies to accurately understand movement in specific areas, they are expensive to cover an entire airport. Any passenger who moves into a non-covered area like a bathroom is also ‘lost’. For curb to gate journeys, Veovo uses a more cost-effective approach by using existing WiFi infrastructure and low-cost sensors to ensure full coverage of visitor paths.
Whatever sensor is used to capture movement data, no kind of personally identifiable information is transmitted or stored. With truncation, encryption and randomisation it is impossible to link data back to devices or people. The sensors are configured to be GDPR compliant.
Veovo Flow Management provides detailed insights into how passengers move through the airport, from arrival to departure, on a flight-by-flight basis, helping airports understand journey patterns, reduce bottlenecks, and make informed operational and investment decisions.
- We link movement data to individual flights to understand how different passengers navigate the terminal.
- Insights support better gate, belt and resource planning, as well as more effective retail and layout decisions.
- Flow data can be combined with other modes of transport to improve planning across the entire journey.
