Known as the gateway to Scotland, Edinburgh Airport is fast approaching pre-pandemic passenger levels of more than 15 million annually. Experiencing rapid growth, including a 120% increase in trans-Atlantic traffic, the airport recognised the urgent need for greater operational efficiency – a key driver in its recent decision to adopt Veovo’s Intelligent Airport Platform.
The technology roll-out will include Veovo’s Airport Operational Database (AODB), Resource Management System (RMS) and Revenue Management modules, enabling Edinburgh to improve collaboration with aviation partners, optimise the use of its fixed assets and increase revenue opportunities.
“The fast-paced nature of the airport environment and our business means we need to have a modern system that is as agile and efficient as our operation, which is exactly what Veovo’s system delivers”, said Denis McIlroy, Head of IT at Edinburgh Airport. “We’re a very data-driven airport, and the functionality of the Veovo system will complement our work to improve the information for passengers and airlines, as well as respond quickly to potential issues and make informed plans and decisions across our campus.”
To support airport operations and aircraft turnaround in an often-changing environment, Edinburgh and its partners will use the Veovo web-based platform for improved decision-making– replacing static operational plans with accurate situational awareness accessible from anywhere. With predictive insight, real-time data and “manage by exception” principles, staff can focus on what is most important for their role as events unfold, reducing delays. The system also helps the airport optimise the usage of gates, check-in counters and baggage carousels.
The new system will also help Edinburgh Airport to enhance the speed and efficiency of its aeronautical billing processes, improving time to invoice and ultimately boosting cash flow. The airport will also be able to quickly roll out new route support schemes and link carrier charges to its sustainability, efficiency and commercial goals.
‘’We are delighted to be chosen by Edinburgh to replace their Airport Operational System,” said James Williamson, Veovo CEO. “Coupling the new flight management capabilities with our passenger flow solutions, also used by Edinburgh Airport, will put them firmly on the path towards Total Airport Management. This integrated approach enables more holistic and proactive resource management – reducing delays, improving resilience and optimising performance.”
Veovo’s Intelligent Airport Platform is a new generation total airport management system relied on by airports globally, including Sydney, Orlando, Hong Kong and Schiphol. Applications are available as stand-alone modules or integrated components, including Flight Management and AODB, Resource Management, Guest Engagement (FIDS), Revenue Management, Passenger Flow and Queue Management, Capacity Optimisation and Forecasting. Together, these deliver the insights, AI-powered recommendations and automation needed to ensure a high-performance airport.
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