Airports worldwide are embracing digital transformation to keep pace with passenger demand, reduce environmental impact, and improve efficiency. But many struggle to do this in an integrated and strategic way.
In this webinar, Sjoerd Blum, CIO of Schiphol Airport (January 2017 – February 2023) and James Williamson Veovo, CEO, discuss how Total Airport Management (TAM) will deep dive into Total Airport Management and explore what roles people, processes and tech and data will play in accelerating the path to TAM and optimised operations.
Watch the interview below and explore the opportunities TAM offers to airports of all sizes and how to start your journey to Total Airport Management.
What is Total Airport Management
Total Airport Management (TAM) optimises airport operations by integrating technology, data solutions, and collaborative workflows. It covers all aspects of airport activity, from landside to airside, and spans long-term planning, real-time execution, and post-operation insights.
Benefits of Total Airport Management
TAM enables airports to work smarter—improving efficiency, enhancing the passenger experience, reducing delays, and staying future-ready with cutting-edge technology.
How to Implement Total Airport Management
Success comes from a clear strategy and strong collaboration. “You need to involve all stakeholders—airport ops, security, air traffic control, and more,” Sjoerd advises. Frameworks like the Airport Evolutionary Model guide airports step-by-step toward operational maturity.
Challenges in adopting Total Airport Management
Key hurdles include ensuring all operational areas are covered, implementing changes in the right sequence, and fostering collaboration across airport partners and departments.
Enhancing Airport Efficiency with Total Airport Management
TAM transforms airport efficiency by aligning data with smarter plans. For instance, Auckland Airport uses AI to predict off-block times to drive better operations, while MAG’s curb-to-gate initiative improves passenger flow.
Data-Driven Decisions for Airport Operations
TAM empowers airports to use data not just to react but to predict, helping them stay agile and proactive in managing passenger and aircraft flows. “It’s about learning from the day and improving for tomorrow,” says Sjoerd.
Integrated Solutions for Airport Operations Management
Veovo’s flexible, modular platform makes Total Airport Management achievable for airports of any size. Whether adopting the full suite or focusing on specific needs, Veovo helps airports unlock new levels of efficiency and collaboration.
