Create dynamic, tailored flight information and advertising displays with Veovo Guest Engagement. Experience the benefits of a customer-focused airport.

How impactful are your FIDS?

Poor communication can lead to uncertainty and stress for travellers. With Veovo Guest Engagement, you can reliably deliver the right information and promotions to your guests at the right time and create engaging audio and visual messages.

Create beautiful experiences

Deliver a consistent, brand-aligned experience across every screen in the airport and enrich your guests’ journey.

In the moment communications

Reduce delays and improve experiences by offering passengers the information they need, when they need it, and in a language that they can understand.

One web-based platform

Reduce costs by effectively managing flight information and advertising from one integrated FIDS and Content Management System.

Right time, right place communication - made easy

Simplified design

Anyone on your team will be able to create digital displays with our intuitive web-based editing tool, media library and customised templates. So you can get started faster and lower your training costs.

Tailored dynamic engagement

Tap into passenger flow understanding and live flight and transfer data to tailor information to your passengers in the corridor of travel. Offer promotions to match the passenger profile and open up new revenue channels.

Unfailing reliability, effortless control

Manage your digital communication from one central console – from check in to flight information and gate signage. Easily add or modify screens, create video walls for more impact and remotely manage displays. Veovo Guest Engagement (FIDS) supports a wide range of common devices.

Summary

Veovo’s Guest Engagement platform delivers timely, relevant flight information and targeted advertising across airport digital displays, enhancing passenger experience by providing clear, consistent communication while creating new revenue opportunities for airports

A single web-based platform to manage flight information and advertising across all airport displays.
Our system delivers real-time, tailored information to passengers based on live flight and passenger data.
We provide centralised, reliable control over all digital communications, supporting a wide range of display devices.

Improve your airport’s performance

Explore other range of solutions Veovo has to offer for better decision making and improve your airport operations.

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Optimise daily operations

Flight Management & AODB

Monitor and manage scheduled flight operations in real-time - from anywhere.

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Optimise daily operations

Flight Management & AODB

Monitor and manage scheduled flight operations in real-time - from anywhere.

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Maximise capacity

Resource Management

Craft the optimal gate, belt and check-in plans for your flight schedule to maximise utilization and minimise delays.

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Curb-to-flight analysis

Flow Management

Understand how people move, on a by-flight basis, right across terminals. So you can shape and smooth journeys.

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Optimise daily operations

Flight Management & AODB

Monitor and manage scheduled flight operations in real-time - from anywhere.

Discover

Optimise daily operations

Flight Management & AODB

Monitor and manage scheduled flight operations in real-time - from anywhere.

Discover

Maximise capacity

Resource Management

Craft the optimal gate, belt and check-in plans for your flight schedule to maximise utilization and minimise delays.

Discover

Curb-to-flight analysis

Flow Management

Understand how people move, on a by-flight basis, right across terminals. So you can shape and smooth journeys.

Discover

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Our product in action

See how Veovo has helped airports across the world to improve their performance.

View all case studies

Case study

Birmingham Airport moves to next generation operations platform from Veovo

The new system also revitalises passenger communications, with flight information display (FIDS) content now automatically tailored by flight, location and traveller needs.

Case study

New Airport management system helped the Gold Coast Airport to scale rapidly

Gold Coast Airport raised the bar for customer experience and operational efficiency during the Commonwealth Games. It's new Airport Management System helped it handle a 30% increase in the number of flights.

Case study

Wellington Airport's efficiently manages operations with help with Veovo

Veovo's AODB and Guest Engagement (FIDS) system helps the airport run smooth operations and provide accurate passenger communications,

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Deliver the right
information at the
right time

Let us help you communicate better and provide a better experience at the airport.

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Where do you want to improve experiences?

ticketing & check-in

Security & Immigration

Lounges, restroom & gates

Parking & Transport

Access real-time insight, trend data and alerts on wait time, occupancy, kiosk and counter usage.

Veovo automatically detects where a line forms and handles changing maze configurations – essential for optimal lane planning and accurate wait time tracking.

Anticipate issues and strategically take action.

Get visibility of the entire divest area and measure and monitor individual lanes. By measuring productivity you can improve it and provide better experiences, for less.

Monitor and display restroom occupancy in real-time and provide guidance to guests.

Schedule cleaning based on usage insight and trigger alerts if thresholds are reached. Use gate, retail and lounge occupancy understanding to adjust call-to-flight times to reduce crowding.

Identify problem areas and take proactive action to decrease delays.

Understand how vehicles move to and around your airport and track KPIs like time from entering the airport precinct to parking. Measure taxi wait times so you can manage the flow of taxis to pick-up points to meet demand and decrease congestion. With Veovo, multi-modal connections are smooth.

Flight Information Display System

How impactful are your FIDS?

Create beautiful experiences

In the moment communications

One web-based platform

Right time, right place communication - made easy

Improve your airport’s performance

Our product in action

Deliver the right
information at the
right time

Security & Immigration

Lounges, restroom & gates

Parking & Transport

COMPANY

PLATFORM

INDUSTRIES

INSIGHTS

Hear the full story.

•

•

Flight Information Display System

How impactful are your FIDS?

Create beautiful experiences

In the moment communications

One web-based platform

Right time, right place communication - made easy

Improve your airport’s performance

Our product in action

Deliver the right information at the right time

Security & Immigration

Lounges, restroom & gates

Parking & Transport

COMPANY

PLATFORM

INDUSTRIES

INSIGHTS

Hear the full story.

•

•

Deliver the right
information at the
right time