Guest location analysis, forecasting and engagement solutions

Merging Technology Helps Airports Reach the Sky

Merging Technology Helps Airports Reach the Sky 3 min read By Christian Carstens: 27 May 2019 Air traveller numbers are growing globally, presenting some unique challenges, beyond merely making sure airports are large enough to accommodate them. Technology offers some exciting solutions, like sensors and cameras, to understand passenger volume and flow. However, selecting the…

Veovo´s 3D Cameras Enable Airports to Go From Single-Process Queue Measurement to Airport-wide Flow Management

The ceiling-mounted 3D cameras visually count and track passengers’ end-to-end movement to help minimise the effect of queues. Using advanced deep-learning algorithms, queue formations, and individualised, fully anonymised movement patterns are presented. The camera goes beyond basic counting – accurately distinguishing children, adults and objects, and analysing the data based on time, location, height, speed,…

Successful Results Prompt BlipTrack Expansion at Birmingham Airport to Streamline Operations and Passenger Journey

    Following great queue management results in Birmingham Airport´s immigration halls, the airport has decided to expand the BlipTrack solution to cover all processes, throughout the entire airport, to help make more informed strategic resourcing, facility and expansion planning decisions.   (Birmingham, UK / 21. March 2019) – Four-time winner of the Star UK…

No More Wait Time Surprises at New York Airports

Passengers at JFK, Newark Liberty, LaGuardia and Stewart International airports can now access real-time TSA and taxi wait times on the Port Authority’s respective airport websites and in-terminal screens. The Port Authority of New York And New Jersey (PANYNJ), in coordination with the TSA and other agency partners, has adopted Veovo´s Queue Management solution, to…

Keflavik Expands Veovo Technology for Airport-wide Passenger Flow Visibility to Ensure Smooth Travel

(Keflavik, Iceland & London, UK / 12. November 2018) – With a five-fold growth in just nine years and 10 million passengers predicted this year, Iceland’s Keflavík International Airport is one of Europe’s fastest-growing tourist and transit destinations. The airport, which is the primary hub for recently merged Icelandair and WOW Air, wants to ensure…

Manchester Airport – Leading the Way to Unparalleled Airport Experiences

Manchester Airport – Leading the Way to Unparalleled Airport Experiences   In 2014, Manchester Airport implemented the Veovo Guest Predictability solution, which since has dramatically improved the airport’s real-time operational decision-making, post-performance analysis, and capacity planning data analysis capabilities. The Impact of Growth   Growth – it’s inevitable. Without it, business stagnates and withers, but…

Queenstown Airport and Veovo Partner to Optimise Processes and Improve Passenger Experience

To streamline operations and provide real-time wait time information to its growing passenger base, Queenstown Airport has partnered with Veovo to utilise its BlipTrack Guest Predictability solution. London, UK & Queenstown, New Zealand, 22. August 2018: With a 33% increase in passenger numbers since 2015, Queenstown Airport is one of Australasia’s fastest-growing airports. To ensure smooth…