Restoring Passenger Confidence in Rail: The Power of Demand Management
Over the past year, rail passenger numbers have fallen significantly. Operators need to bring passengers back onboard, and the public need information to feel in control, safe and reassured.
Hear Peter Knudsen explain how rail can reduce uncertainty and increase confidence in travel. Look at ways to empower riders with actional insight and the role of digital solutions in stations, trains, and mobile apps. Which carriages are busiest when? Where should people walk and stand? Which exits are least crowded?
Keen to learn more? Please get in touch to arrange a call with one of our experts or schedule a webinar.
Michiel de Haas
Capacity Manager
“Veovo helps us manage performance with data-driven certainty. With real-time visibility of passenger flow, we can keep pinch-point processing quick and make holistic decisions on creating more efficient and meaningful customer experiences throughout the airport.”
Chris Wilson
Head of Terminal & Capacity Planning
“Vital to our Master Plan programme is a deep understanding of airport capacity, bottlenecks and constraints, and Veovo is key to this.”
Michael Side
Operations Technology Asset Manager
“Veovo has allowed us, together with our airport partners and stakeholders, to better manage operations and improve the passenger experience by communicating expected wait times to passengers at processing points.”
Ward Decaluwé
Director Airport Intelligence
“Veovo enables us to monitor the quality of the terminal processes to improve resource planning and to perform consistent reporting to internal and external stakeholders.”
John Seely
Technology Projects Manager
“Veovo has helped us to resource our operations on the day and to identify pinch points and potential build-ups. The accurate data has enabled us to provide an optimum passenger experience by displaying accurate queue wait times.”
