Improving operations and guest experience as Aspen Ski Resorts
Chad Kumbier, MD Information Security & IT Infrastructure, explains how Aspen Skiing Company uses and benefits from Veovo’s Queue and Crowd management solution. By aggregating data from sensors, the Veovo analytics platform provides valuable guest occupancy and lift queue metrics. These insights enable Aspen Snowmass to better manage skier distribution, thus minimizing crowding and reducing wait times. Aspen also shares these live lift wait times in the resort’s mobile app, helping guests to better plan their routes and avoid crowds.
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