Improving operations and guest experience as Aspen Ski Resorts
Chad Kumbier, MD Information Security & IT Infrastructure, explains how Aspen Skiing Company uses and benefits from Veovo’s Queue and Crowd management solution. By aggregating data from sensors, the Veovo analytics platform provides valuable guest occupancy and lift queue metrics. These insights enable Aspen Snowmass to better manage skier distribution, thus minimizing crowding and reducing wait times. Aspen also shares these live lift wait times in the resort’s mobile app, helping guests to better plan their routes and avoid crowds.
Keen to learn more about how queue and crowd management can better your operations? Please get in touch to arrange a call with one of our experts.
Chad Kumbier
Managing Director,
Information Security & Infrastructure
Aspen Skiing Company
“Veovo’s solutions are easy to implement, and their data analytics is impressive and accurate – It just works!”
Luis Quintero
Senior Operations Manager, The Space Needle.
“Through Veovo’s crowd management solution, we can reduce and prevent overcrowding, while understanding trends over time, will allow us to optimize our operations and resourcing,”
Jonas Juhl Luttermann
Chief Operation Officer, Universe Science Park
“With Veovo’s high-tech sensors and advanced data analysis, we have a detailed real-time, as well as historical, seamless picture of guest flow, enabling us to dynamically make strategic operational and park design decisions, rather than basing them on gut feeling.”
