Read the latest articles from thought leaders at Veovo
Five Ways Automation Will Change Your Concession Management By Siobhan Boyle, Product Marketing With access to a steady stream of travellers who have little else to do during their transit but peruse the available concessions, retail within the terminal has proven to be a lucrative revenue stream for airports. Globally, it is the most robustly…
Are You Being Served? Reinventing The Airport Check-in Experience. By Siobhan Boyle, Product Marketing As airports handle record numbers, crowded check-in halls are becoming more commonplace, prompting airports to rethink their approach to space, resources and passenger experience. Common-use terminals are gaining popularity as an efficient way to accommodate more travellers. With multiple airlines…
Non-aeronautical Revenue: Where The Real Growth Potential Lies By Perry Graham Airport revenues continue to trend upwards as global passenger traffic reaches record levels, according to the 2018 ACI Airport Economics Report. Industry revenue grows, but revenue-per-passenger flattens Recently, a report by the Airports Council International (ACI) found that industry revenues rose by 5.8%…
INFOGRAPHIC: 2018 Airport Non-Aeronautical Revenue Snapshot Developing non-aeronautical revenue is a key strategy for airports big and small. Download the infographic to explore recent statistics and trends on airport commercial revenue. Source ACI Economic Report 2018 Read the article here
Can Airports Match Airlines’ Adoption of IATA SIS – Simplified Invoicing? By Siobhan Boyle, Product Marketing With 2,500 participants worldwide now embracing IATA’s SIS as a centralised hub for billing and settlement, pressure on airports to fall in line is rising. What are the benefits for airports and is there a quick and easy…
Three Ways Airports can Transform On-time Departures 5 September 2019 ⎜ By Siobhan Boyle, Product Marketing Customer satisfaction for airlines and airports often pivots on ‘on-time departure’ performance. How can airports proactively ensure punctuality and smooth the guest travel experience? Punctuality is a key factor for travellers when choosing both an airline and an…
10 Ways to Use Crowd-Sourced Data to Run a Smooth Event By Christian Carstens, Marketing Manager There’s nothing quite like a large public event, such as a football match or a concert, to draw thousands of people into one place. Of course, the more people you put in one place, the more uncertainty and…
5 minutes with…Wayne Smith, Birmingham Airport Birmingham Airport has experienced an impressive run of success in recent times. It has picked up industry awards for most punctual airport in 2016 and 2017* and received a 5 Star rating from digital flight information provider, OAG, to name just three. We caught up with Wayne Smith, Director of…
Bergen Airport Wait Time Woes a Thing of the Past Bergen Airport is following the example of its Avinor sister airports, Oslo and Stavanger, by implementing Passenger Predictability management technology to eliminate wait time guesswork, optimise resource utilisation and improve the passenger experience. Bergen Airport, Norway´s second busiest with over 6 million passengers annually, has adopted the Passenger…
Three Reasons Airports Need a Passenger Wayfinding Strategy As an airport operator, ensuring smooth movement through your terminal buildings can be a challenge. Onsite maintenance contractors need to be able to find their way around easily. Airline fleet and crew need to be able to navigate between terminals or piers. But most importantly, digital wayfinding is vital…