Unlock the value in big data and enable productive collaboration with all stakeholders – the result: brilliant operational decisions.
Airport Terminals in a Post-COVID-19 World Cast your mind back to February and a typical busy airport scene – the packed check-ins; passengers sitting shoulder-to-shoulder at gate lounges; jostling crowds at baggage carousels; hugs and handshakes at arrival halls. So much has changed in such a short time. With the rapid spread of COVID-19,…
Hit the High Arrivals ASQ Scores with Airport-wide Flow Management By Siobhan Boyle, Product Marketing What defines a great arrival experience? Given that passengers are usually in transit to somewhere else, top of the arrivals desirability list is the ability to get out, fast. Whether travellers are tired, rushed for a meeting or eager to…
How End-to-end Flow Management is Transforming Birmingham Airport Birmingham Airport (BHX) has long been recognised as one of the UK’s most punctual and family-friendly travel hubs. The four-time winner of the prestigious Star UK Airport prize, loves keeping its customers happy. However, with passenger numbers rapidly rising, the airport realised it needed a new way…
Auckland Airport’s Bold Collaborative Door-to-Departure Challenge Auckland International Airport (AKL) is not only New Zealand’s largest and busiest, but also one of the fastest-growing airports in Australasia. With a need to ensure optimal resource coordination and infrastructure use, the airport engaged with Veovo to roll out the region’s first Collaborative Decision Making (A-CDM) initiative. When a…
Is the traditional RFP standing in the way of Airport Innovation? By Chris Warrington, Veovo EVP How can airports make the switch to outcome-centric purchasing – while retaining the need for transparency and regulatory compliance. Imagine buying the high-tech car of your dreams but not taking delivery for a few years. In that time,…
“Ryans and Tigers and Bears, Oh My!” – Can Airports Learn from the Low-cost Carrier Model? By Siobhan Boyle, Product Marketing To capture a slice of the surging low cost carrier market, many airport operators are turning to a low risk, unified digital platform to meet the demand for fast aircraft turnaround on a…
World First: Belfast International Airport Adopts Next-gen Veovo Revenue Management and Passenger Engagement Solutions Veovo’s next-generation platform is the new heart of Belfast International Airport’s operations and revenue generation, providing automation, insight and predictability to boost efficiency and passenger satisfaction. Belfast International Airport is first in the world to adopt Veovo’s next-generation R8 Revenue Management…
Chasing the Aero Dollar in 2019 By Siobhan Boyle, Product Marketing Top 5 airport trends in aeronautical charging to grow income and address the capacity crisis With the Airport Council International (ACI) forecasting a 30% global rise in air travelers from 2017 to 2021, the threat of demand outstripping available airport infrastructure is…
The Automated Art of Gate Management With gate sharing between airlines on the increase, airports are turning to intelligent automation systems to help them assign gates for the smoothest journey – and most efficient throughput. As traveller numbers surge, airports are reconsidering long-term terminal leasing agreements with airline customers. Common-use terminals now account for a…
Wellington International Airport First Adopters of New Veovo Platform for Enhanced Operational Insights Wellington International is the world’s first airport to go live with a leading-edge online airport management system from Veovo. The technology will provide Wellington and its aviation partners with a real-time, predictive overall view of operational activities. This will help with performance…