Unlock the value in big data and enable productive collaboration with all stakeholders – the result: brilliant operational decisions.
Towards seamless upgrades with CI/CD By Gavin Postlewaight, Senior Operations Engineer, CI/CD Lead Last year, my friend treated me to a drive-in his Tesla. Upon parking, he showed me a new feature that had downloaded overnight: Dog mode. This little feature, which he activated as we exited the car, keeps the interior air conditioning running,…
Closing the PX Gap: From Dots to Big Picture Insight By Siobhan Boyle, Marketing Manager Understanding passenger flow throughout the airport terminal forms the basis for many operational decisions. Most airports are not equipped to do this. Measuring queues is only part of the story. It’s time airports also considered the entire Kerb-to-Flight journey, to…
Volatility vs Predictability – Four Core Principles for Holistic Airport Operational Planning By James Williamson, CEO Airport operations have always been a complex, finely-tuned balance between capacity and demand, passenger experience and cost of service; the predictable and the unexpected. Then came the pandemic, and predictability was suddenly turned on its head. In a volatile…
Airport Terminals in a Post-COVID-19 World Cast your mind back to February and a typical busy airport scene – the packed check-ins; passengers sitting shoulder-to-shoulder at gate lounges; jostling crowds at baggage carousels; hugs and handshakes at arrival halls. So much has changed in such a short time. With the rapid spread of COVID-19,…
Hit the High Arrivals ASQ Scores with Airport-wide Flow Management By Siobhan Boyle, Product Marketing What defines a great arrival experience? Given that passengers are usually in transit to somewhere else, top of the arrivals desirability list is the ability to get out, fast. Whether travellers are tired, rushed for a meeting or eager to…
How End-to-end Flow Management is Transforming Birmingham Airport Birmingham Airport (BHX) has long been recognised as one of the UK’s most punctual and family-friendly travel hubs. The four-time winner of the prestigious Star UK Airport prize, loves keeping its customers happy. However, with passenger numbers rapidly rising, the airport realised it needed a new way…
Auckland Airport’s Bold Collaborative Door-to-Departure Challenge Auckland International Airport (AKL) is not only New Zealand’s largest and busiest, but also one of the fastest-growing airports in Australasia. With a need to ensure optimal resource coordination and infrastructure use, the airport engaged with Veovo to roll out the region’s first Collaborative Decision Making (A-CDM) initiative. When a…
Is the traditional RFP standing in the way of Airport Innovation? By Chris Warrington, Veovo EVP How can airports make the switch to outcome-centric purchasing – while retaining the need for transparency and regulatory compliance. Imagine buying the high-tech car of your dreams but not taking delivery for a few years. In that time,…
“Ryans and Tigers and Bears, Oh My!” – Can Airports Learn from the Low-cost Carrier Model? By Siobhan Boyle, Product Marketing To capture a slice of the surging low cost carrier market, many airport operators are turning to a low risk, unified digital platform to meet the demand for fast aircraft turnaround on a…
World First: Belfast International Airport Adopts Next-gen Veovo Revenue Management and Passenger Engagement Solutions Veovo’s next-generation platform is the new heart of Belfast International Airport’s operations and revenue generation, providing automation, insight and predictability to boost efficiency and passenger satisfaction. Belfast International Airport is first in the world to adopt Veovo’s next-generation R8 Revenue Management…