Keflavik Airport Case Study: Passenger Flow and Forecasting
The current crisis has shown us that operational planning based on last year’s approach won’t help us flex to today’s challenges – or those of tomorrow.
Hear how Keflavik Airport uses passenger flow insight and live forecasting to predict and plan for passenger behaviour by flight, and get an early heads-up of likely deviations from the plan in the hours ahead. The result: improved operational performance, capacity optimisation and smoother customer journeys.
Thordis Bjørnsdottir, Specialist- Operation Research at Keflavik Airport
Thordis has an M.Sc in Industrial Engineering & Specialist in Operation Research with a history of working in the airport/aviation industry. Thordis has been working at Keflavik Airport for the last four years.
Gudmundur Gautason, Director – Business Insight & Customer Excellence at Isavia
Gudmundur has been working in the Operation Research Department at Keflavik International Airport for the past nine years. His main focus is to improve the flow of passengers and maximise the capacity of the airport.
Gudmundur was the Project Manager for ABC gate implementation in 2017, TRS implementation at security in 2015 and SSBD implementation at check-in in 2015.
