Frank Barich, President and Principal Consultant for Barich, Inc., takes a look at the pandemic response in North America and the challenges airports have faced in managing volatility, new processes and the impact on airport operations in particular. Frank is keenly suited to speak on this matter, as from March 2020 to the present day, he has served on the ACI-NA Airport Industry Recovery Advisory Panel (AIRAP).

Frank discusses the hot topics now, key takeaways for airport operators and the technology-related steps airports globally can take to improve operational resilience readiness.