How Kerb-to-Flight Flow Management is Transforming Birmingham Airport
Birmingham International Airport has implemented Veovo´s airport-wide flow management solution. It gives the airport seamless and detailed insight and understanding of how travellers, processes and services influence and interacts with one another, from arrival to departure.
The airport can not only view what’s happening as it happens but also compare current operations against expected, enabling them to optimise the entire passenger journey, rather than sub-optimising isolated areas.
Flow Management allows the airport to utilise resources better, forecast the consequences of deviations to planned operations, improve the layout of existing facilities, as well as, guiding future expansion plans.
Amsterdam, Auckland, Bristol, Keflavik and Billund are also leveraging the in-depth holistic insights of the terminal-wide flow management solution.
Keen to learn more about how flow management can better your operations? Please get in touch to arrange a call with one of our experts or schedule a webinar.
Glenn Kurcon
Director of Information Systems and Technology
“With Veovo, We gain critical insight on passenger flow at our facility, which we share on a multitude of communication platforms.”
Lars Vågsdal
Director of Technology
“Veovo was chosen after a comprehensive selection procedure. Its ability to accurately aggregate multiple data sources and automate the delivery of accurate forecasts stood out as a clear point of difference.”
Damian C Ives
Chief Operating Officer & Accountable Manager
“The Veovo solution helps us manage passenger expectations better, making for a more pleasant travel experience.”
Sebastian Villar-Guarino
General Manager
“Veovo’s technology gives us complete passenger flow visibility, helping us make informed decisions to deliver a better-quality passenger experience.“
Bronwen Jones
Development Director, Gatwick Airport
“Veovo’s cloud solution helps make our business more resilient by allowing us to accurately measure passenger flow so that we can respond quickly and efficiently to any changes.”
Derek Kan
Manager, Capacity & Analytics at JFK Airport
“Veovo has translated our complex passenger flow process into numbers. It helped the organization in finding insights and enhanced passenger experience in our terminal.“
Thordis Bjornsdottir
Specialist in operation research
“Veovo’s live re-forecasting capabilities provide us with an early heads-up on changes to passenger presentation profiles. This allows us to easily adapt plans and rosters to reflect the current situation, improving journeys and keeping costs down.”
Michiel de Haas
Capacity Manager
“Veovo helps us manage performance with data-driven certainty. With real-time visibility of passenger flow, we can keep pinch-point processing quick and make holistic decisions on creating more efficient and meaningful customer experiences throughout the airport.”
Anita Filli
Project Manager Land-side Operations
“Veovo has allowed us to understand the security check-point dynamics, and most importantly, our customers benefit directly by getting a better service.”
Adrian Witherow
Chief Operating Officer
“We can keep our passengers fully informed 24/7 about what to expect at security. Our aim is to make the experience as smooth as possible – Veovo helps us do that.”
