Over the last few years, rail passenger numbers have fallen significantly. Passengers expect good service, on-time departures and safe comfortable journeys.
Recorded as part of the 2021 International Railway Summit, Veovo GM Peter Knudsen explains here how rail can reduce uncertainty and increase confidence in travel. Look at ways to empower riders with actionable insight and the role of digital solutions in stations, trains, and mobile apps. Which carriages are busiest and when? Where should people walk and stand? Which exits are least crowded?
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