Ottawa Canada, London UK – 10 November 2025. Veovo announced today that it will deliver a modern, cloud-based billing system to NAV CANADA. The new system will manage the calculation and invoicing of air navigation service charges for airspace users across Canadian airspace and international airspace assigned to Canada, the world’s second largest by airspace volume. This initiative reflects NAV CANADA’s commitment to continuous improvement, replacing its legacy billing system, limited in flexibility and scalability, with a more modern platform designed to meet evolving business requirements and customer expectations.
The decision follows a rigorous process to identify a future-ready solution capable of supporting the scale and complexity of NAV CANADA’s billing operations.
Designed for speed, accuracy and adaptability, Veovo’s Revenue Management platform will calculate and invoice charges for both commercial and general aviation flights operating within Canadian and delegated international airspace. The system will be tightly integrated with NAV CANADA’s existing data sources and enterprise platforms, enabling the Company to continue to have the performance and security required to support its billing operations, while benefiting from improved integration, workflow and reporting capabilities built on a cloud-based evergreen platform.
“Our billing system is a critical business application that supports our continued operation”, said David Sheppard, Vice President and Chief Technology & Information Officer, NAV CANADA. “This solution allows us to continue to provide accurate and timely billing to our customers while gaining the scalability and ongoing enhancements that come with a modern Software as a Service (SaaS) platform.
NAV CANADA will gain more extensive configuration flexibility, allowing teams to adapt quickly to regulatory and business changes. In addition, the platform is expected to enhance the productivity of billing operations.
A trusted partner
Purpose-built for modern aviation charging, the Veovo Revenue Management system streamlines the entire billing process. Smart, automated workflows manage everything from high-volume data capture and preparation to real-time processing and accruals.
Veovo’s billing solution is already trusted by a global aviation operators around the world, including in the Middle East, Scandinavia, UK, Australia and North America. As a commercial SaaS product backed by ongoing investment and regular updates, it offers NAV CANADA a future-proof foundation that can evolve over time. New capabilities can be introduced incrementally, so that the organisation can innovate confidently while managing risk.
“It is a privilege to partner with NAV CANADA in this transformation,” said James Williamson, CEO of Veovo. “Their commitment to safety and operational excellence and focus on system modernisation aligns perfectly with our approach to solving complex aviation challenges. We’re proud to be part of a team contributing to innovative and reliable outcomes for airspace users across Canada.”
Veovo is experienced in delivering AI-powered technology to aviation companies and major airport groups worldwide. From end-to-end passenger movement and billing to operations management, Veovo supports organisations including Dubai Airports, Manchester Airport Group and Sydney Airport in achieving efficient, more customer-centric operations and improved financial control.
