Join us at FTE Global in Long Beach, CA. 19-21st Sept
News

Veovo Helps Keflavik Airport Give You a Better Travel Experience

Author
Published
Share
Facebook
Twitter
LinkedIn

[vc_row][vc_column][vc_column_text]

Veovo Helps Keflavik Airport Give You a Better Travel Experience

[/vc_column_text][vc_single_image image=”1601″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”image” parallax_style=”vcpb-default” css=”.vc_custom_1567163833988{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”2/3″][vc_column_text]Keflavik Airport uses Veovo Passenger Predictability technology to display wait times and optimize staff resources in real-time.[/vc_column_text][vc_separator][vc_column_text]

Keflavik Airport one of the fastest growing tourist – and transit – destinations in Europe, has joined an ever growing club of international airports around the world, who uses Veovo Passenger Predictability to improve the traveler experience and optimise operations. The solution, which monitors passenger queue and dwell times within the airport, enables Keflavik Airport to provide a positive experience by displaying waiting times to passengers and real-time data to airport resource planners.

Booming Airport

Iceland’s Keflavik Airport has been expanding and is Iceland´s main hub for 25 international airlines. It has more than doubled its passenger numbers between 2010 and 2015 and is expected to handle 6.7 million passengers in 2016.

Real-time data help the airport to understand and improve.

To help handle the increasing passenger numbers smoothly and efficiently, the airport implemented the solution. Installed in more than 25 airports globally, Veovo helps Keflavik to measure passenger movement through the terminal in real-time so they can understand and improve the operation.

Wait time screens ease passenger frustration.

From a passenger perspective, the solution has allowed the airport to display waiting times on screens and on the airport’s website which helps to keep the traveler informed, reduces frustration and delivers a more stress free, pleasant transit experience.

Prompt response to irregular operations.

Operationally, the airport uses the data to monitor security line congestion which allows management to respond promptly and effectively to irregular operations and disruptions, to ultimately reduce processing times.

[/vc_column_text][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”2771″ style=”vc_box_circle_2″][/vc_column_inner][vc_column_inner width=”3/4″][vc_column_text]

“We use the data to see when levels of service are breached and to find out the reasons. This has helped us to identify the problems we had with our work shifts starting a bit too late. Before installing the solution, we noticed this issue but did not have the valuable information at hand, to actually be able to quantify the problem. Now we are able to make more informed decisions in security,” says Guðmundur Karl Gautason, Project Manager – Operation Research at Keflavik Airport.

[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]The data is also used to provide minute-by-minute live forecasts of waiting times. This enables the airport to adjust plans if expected wait times deviate from original forecasts, preventing queue build-up and avoiding potential KPI violations.

Future development plans

[/vc_column_text][vc_row_inner][vc_column_inner width=”3/4″][vc_column_text]

“We are seeing improvements in our resource planning anecdotal feedback suggests that our passengers are happy”, said Hanna M. Hermannsdóttir, Specialist in operation research at Keflavik Airport. “Moving forward, we are actively engaged with BLIP Systems to explore how we can extend the measurement to include other areas and processes within the terminal”.

[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”4393″ style=”vc_box_circle_2″][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/12″][/vc_column][vc_column width=”1/4″][vc_widget_sidebar show_bg=”false” sidebar_id=”sidebar_1″][vc_row_inner][vc_column_inner][vc_single_image image=”8164″ img_size=”full” alignment=”center” css_animation=”top-to-bottom” el_id=”open-newsletter-popup”][/vc_column_inner][/vc_row_inner][dt_blog_list layout=”centered” ce_content_width=”95%” ce_dividers_color=”#2ad2c9″ custom_content_bg_color=”rgba(65,201,196,0.08)” post_title_font_style=”normal:normal:none” post_title_font_size=”20px” post_title_line_height=”22px” custom_title_color=”#41c9c4″ post_title_bottom_margin=”8px” post_date=”n” post_category=”n” post_author=”n” post_comments=”n” post_content=”off” read_more_button_text=”” dis_posts_total=”3″ posts_offset=”0″ navigation_font_color=”#2ad2c9″ category=”16″][dt_default_button link=”url:https%3A%2F%2Fveovo.com%2Fdiscover%2F|||” size=”custom” btn_width=”btn_fixed_width” custom_btn_width=”305″ button_alignment=”btn_center” font_size=”14″ icon_size=”14″ border_radius=”5px” text_color=”#ffffff” default_btn_bg_color=”#41c9c4″ text_hover_color=”#41c9c4″ bg_hover_color=”#ffffff” css=”.vc_custom_1567163628694{margin-top: 30px !important;}”]Discover more[/dt_default_button][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” bg_override=”full” seperator_enable=”seperator_enable_value” seperator_type=”tilt_right_seperator” seperator_svg_height=”220″ seperator_shape_background=”#ffffff” bg_color_value=”rgba(42,210,201,0.05)” css=”.vc_custom_1519271452847{margin-top: 50px !important;padding-bottom: 100px !important;}”][vc_column][dt_testimonials_carousel dis_posts_total=”10″ content_layout=”layout_1″ content_alignment=”center” content_bg=”n” post_content_paddings=”30px 50px 20px 50px” img_max_width=”120px” img_border_radius=”500px” slides_on_wide_desk=”1″ slides_on_desk=”1″ autoplay=”y” post_title_font_size=”40px” post_title_line_height=”32px” post_title_bottom_margin=”5px” testimonial_position_font_size=”24px” testimonial_position_line_height=”28px” testimonial_position_color=”#2ad2c9″ post_content=”show_content” content_font_size=”17px” content_line_height=”27px” custom_content_color=”#253746″ content_bottom_margin=”0px” arrow_bg_width=”36x” arrow_border_width=”0px” arrow_bg_color=”#2ad2c9″ arrow_bg_color_hover=”#2fa8a1″ r_arrow_icon_paddings=”0px 0px 0px 0px” r_arrow_v_offset=”0px” l_arrow_icon_paddings=”0px 0px 0px 0px” l_arrow_v_offset=”0px” category=”10″ css_dt_testimonials_carousel=”.vc_custom_1563263131577{margin-top: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1567166018747{background-image: url(https://veovo.com/wp-content/uploads/2018/12/veovo_homepage_background.jpg?id=2972) !important;}”][vc_column css=”.vc_custom_1567166044803{margin-top: 100px !important;margin-bottom: 100px !important;}”][vc_custom_heading text=”Plan. Predict. Perfect” font_container=”tag:h1|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css_animation=”fadeIn”][dt_default_button link=”url:https%3A%2F%2Fveovo.com%2Fget-in-touch%2F|||” size=”custom” btn_width=”btn_fixed_width” custom_btn_width=”305″ button_alignment=”btn_center” font_size=”14″ icon_size=”14″ border_radius=”5px” text_color=”#41c9c4″ default_btn_bg_color=”#ffffff” text_hover_color=”#ffffff” bg_hover_color=”#41c9c4″ css=”.vc_custom_1567165990370{margin-top: 30px !important;}”]Contact us[/dt_default_button][/vc_column][/vc_row]

Share:
Facebook
Twitter
LinkedIn
Featured

News

Veovo enhances airport performance and passenger experiences with new LiDAR technology

The addition of LiDAR to the Veovo platform will improve understanding of people movement throughout large and complex spaces and boost operational decision-making. Veovo is excited to introduce new ground-breaking LiDAR technology to our Intelligent Airport Platform which transforms how airports operate and improve passenger experiences. LiDAR, short for Light Detection and Ranging, uses advanced […]

Event

Future Travel Experience Global 2023

Visit us at booth E10 to test drive the latest advances in intelligent airport technology. Join Veovo at the Future Travel Experience 2023 and learn how AI, automation, and connected decision-making transform airport performances, resource planning, financial outcomes, and passenger experiences. Airport-wide machine learning predictions for better operational decisions  Learn how airports reap the benefits of forecasting […]

SUBSCRIBE
Join our monthly newsletter
About new insight, events, and inspiration. Get all of the above directly in your inbox.
Related

News

Veovo enhances airport performance and passenger experiences with new LiDAR technology

The addition of LiDAR to the Veovo platform will improve understanding of people movement throughout large and complex spaces and boost operational decision-making. Veovo is excited to introduce new ground-breaking LiDAR technology to our Intelligent Airport Platform which transforms how airports operate and improve passenger experiences. LiDAR, short for Light Detection and Ranging, uses advanced […]

Event

Future Travel Experience Global 2023

Visit us at booth E10 to test drive the latest advances in intelligent airport technology. Join Veovo at the Future Travel Experience 2023 and learn how AI, automation, and connected decision-making transform airport performances, resource planning, financial outcomes, and passenger experiences. Airport-wide machine learning predictions for better operational decisions  Learn how airports reap the benefits of forecasting […]

News

Edinburgh Airport selects Veovo’s operations platform to accelerate its digital transformation

Known as the gateway to Scotland, Edinburgh Airport is fast approaching pre-pandemic passenger levels of more than 15 million annually. Experiencing rapid growth, including a 120% increase in trans-Atlantic traffic, the airport recognised the urgent need for greater operational efficiency – a key driver in its recent decision to adopt Veovo’s Intelligent Airport Platform. The […]

Featured

News

Veovo enhances airport performance and passenger experiences with new LiDAR technology

The addition of LiDAR to the Veovo platform will improve understanding of people movement throughout large and complex spaces and boost operational decision-making. Veovo is excited to introduce new ground-breaking LiDAR technology to our Intelligent Airport Platform which transforms how airports operate and improve passenger experiences. LiDAR, short for Light Detection and Ranging, uses advanced […]

Event

Future Travel Experience Global 2023

Visit us at booth E10 to test drive the latest advances in intelligent airport technology. Join Veovo at the Future Travel Experience 2023 and learn how AI, automation, and connected decision-making transform airport performances, resource planning, financial outcomes, and passenger experiences. Airport-wide machine learning predictions for better operational decisions  Learn how airports reap the benefits of forecasting […]

Let's connect!
Follow us on socials to stay informed with the latest trends, insights and innovations in operations and people flow.
insights
© 2023 Veovo, All Rights Reserved
Light
Dark