Light
Dark
Article

Bergen Airport implements Veovo Passenger Predictability solution

Author
Share
Facebook
Twitter
LinkedIn

Bergen Airport follows the example of its Avinor sister airports Oslo and Stavanger,  by implementing Passenger Predictability management technology to eliminate wait time guesswork, optimise resource utilisation and improve the passenger experience.

Bergen Airport, Norway’s second busiest with over 6 million passengers annually, has adopted the Passenger Predictability solution to accurately measure and predict how many people are standing in line and for how long. The detailed, minute-by-minute measurements and prediction insights will help the airport comply with service level agreements and minimise queue build-up to ensure passengers have an excellent airport experience.

“We want to make travelling easier for our passengers. The implementation of the solution will help to ensure that passengers experience a quick and easy passage through this stage of the journey, and significantly increase the opportunity for a positive experience throughout the airport,” says Øystein Skaar,  Airport Director at Bergen Airport.

The solution will provide the airport with live and historical data insights on passenger queues and dwell times. It will enable the airport to monitor queue line density at the security checkpoint, allowing management to respond promptly and efficiently to irregular operations and disruptions, for example, by opening additional lines. Also, the airport plans to share the wait time information with the passengers, as in Oslo Airport, which will reduce stress levels associated with queuing by creating realistic expectations.

Bergen Airport is not the only one ensuring that passengers experience hassle-free passage; more than 25 international airports are reaping the benefits of the Veovo technology, including New York, Cincinnati, Dublin, Birmingham, Brussels and Geneva.

Share:
Facebook
Twitter
LinkedIn
Featured

News

London Gatwick and Veovo Collaborate on a Predictive, Integrated Airport Control System

London Gatwick is advancing data-driven airport operations through its partnership with technology provider Veovo to develop an Integrated Airport Control (IAC) System. This collaboration will create a more predictive, connected environment for operational decision-making and accelerate Gatwick’s shift to Total Airport Management, where continuous AI/Machine learning-driven prediction enables the airport to pre-empt operational challenges and […]

Event

Passenger Terminal Expo 7-10 April 2025

Join Veovo at the Passenger Terminal Expo in Madrid, Spain and learn how airports are leaning into A.I. and intelligent automation to accelerate their journey to Total Airport Management and Airport 5.0. We have got demos of our product suite of best-in-class intelligent airport operations and revenue management solutions. We will also showcase how they can […]

SUBSCRIBE
Join our monthly newsletter
About new insight, events, and inspiration. Get all of the above directly in your inbox.
Related

News

London Gatwick and Veovo Collaborate on a Predictive, Integrated Airport Control System

London Gatwick is advancing data-driven airport operations through its partnership with technology provider Veovo to develop an Integrated Airport Control (IAC) System. This collaboration will create a more predictive, connected environment for operational decision-making and accelerate Gatwick’s shift to Total Airport Management, where continuous AI/Machine learning-driven prediction enables the airport to pre-empt operational challenges and […]

Event

Passenger Terminal Expo 7-10 April 2025

Join Veovo at the Passenger Terminal Expo in Madrid, Spain and learn how airports are leaning into A.I. and intelligent automation to accelerate their journey to Total Airport Management and Airport 5.0. We have got demos of our product suite of best-in-class intelligent airport operations and revenue management solutions. We will also showcase how they can […]

News

Edinburgh Airport expands passenger flow capabilities to gain curb-to-flight insights

Veovo will be deepening its partnership with Edinburgh Airport following a record year at the travel hub. Scotland’s busiest airport recorded passenger numbers of 15.8 million in 2024, and now Veovo will be working to support its continued growth, and further improve the passenger experience. Building on its existing queue management system, which tracks wait […]

Edinburgh airport flow management curb-to-flight
Featured

News

London Gatwick and Veovo Collaborate on a Predictive, Integrated Airport Control System

London Gatwick is advancing data-driven airport operations through its partnership with technology provider Veovo to develop an Integrated Airport Control (IAC) System. This collaboration will create a more predictive, connected environment for operational decision-making and accelerate Gatwick’s shift to Total Airport Management, where continuous AI/Machine learning-driven prediction enables the airport to pre-empt operational challenges and […]

Event

Passenger Terminal Expo 7-10 April 2025

Join Veovo at the Passenger Terminal Expo in Madrid, Spain and learn how airports are leaning into A.I. and intelligent automation to accelerate their journey to Total Airport Management and Airport 5.0. We have got demos of our product suite of best-in-class intelligent airport operations and revenue management solutions. We will also showcase how they can […]

Let's connect!
Follow us on socials to stay informed with the latest trends, insights and innovations in operations and people flow.
insights
© 2023 Veovo, All Rights Reserved