Parks and Resorts

Theme Parks and Ski Resorts

Improve flow. Slash queues. Create magical experiences

Make it a day to remember, not a day to line up

The heart of many tourism operators is the guest experiences they deliver. However, the longer guests spend in a queue, the less time they are actively enjoying the rides and attractions.

In 2020 and beyond, theme parks and resorts have a new challenge – how to proactively support social distancing measures and ensure guest safety. That’s why over operators around the world trust Veovo to remove bottlenecks, reduce crowding and adjust to new mandates, fast.

With a system that connects you to answers and actions, Veovo is your path to a safer day out now, and smoother, well-planned experiences for days ahead.

Maximise fun

Help passengers plan a magical day with proactive guidance – use flow and queue insight to recommend the order and times to visit each ride. See queue formation in real-time and automate proactive messages to prevent excessive wait times.

With Veovo’s predicted wait times, recommended ride sequence, and bot queue holding, guests are go!

Minimise crowding

With social distancing now necessary for the health of all, guests want to know that they can move, shop and queue safely. Prevent crowding in real-time with analytics that calculates people density and occupancy in every ride, queue, café and retail outlet, bus, train and resort hotel lobby.

Veovo’s alert-based framework is your always-on safety manager, predicting hotspots and proactively triggering action if thresholds are breached.

Make better plans

Scale staff to demand, inform service changes and schedule maintenance by tracking and predicting ridership, movement, occupancy and revisits. Simulate flows and test out the feasibility and impact of proposed changes and developments.

With Veovo forecasting and simulation solutions, you can confidently plan for the future with park layouts that work for you and your guests.

Reinvent retail

Put the magic into retail with powerful tools to optimise staff planning, product placement and store layout. Capture footfall in busy areas, understand full path analysis, zone occupancy and queue wait times with a range of sensors to suit every retail outlet, indoor and out.

With Veovo, you can link foot traffic to sales by segment, trial new concepts, increase conversions and boost guest spending. .

Improving operations and guest experiences as Aspen Ski Resorts

Chad Kumbier, Managing Director, Information Security & IT Infrastructure at Aspen Skiing Company, explains how they use and benefit from Veovo’s Queue and Crowd management solution. By aggregating data from sensors, the Veovo analytics platform provides valuable guest occupancy and lift queue metrics. These insights enable Aspen Snowmass to better manage the distribution of skiers, thus minimizing crowding and reducing wait times. It also allows Aspen to share these live lift wait times in the resort’s mobile app, enabling guests to better plan their routes and avoid crowds.

Let’s partner

Together, we can help you manage overcrowding and keep your guests safe.
Contact us to learn how to best deploy these solutions and create a safer experience.

Schedule a chat with one of the team