Pressure on resources, infrastructure and equipment continues to soar. Airports must deliver memorable experiences for increasing guest numbers while navigating unforeseen delays. Over 110 airports reach new heights with Veovo: by unlocking insights across the airport ecosystem, predicting the best path forward, and quickly connecting resources to respond brilliantly – no matter the situation.
Airports
Brilliant Takes Flight
Unlock insights across the airport ecosystem
Plan
Airports must evolve their role from terminus to destination- balancing long-term investments with aggressive innovation to swiftly, safely and sustainably process guests and cargo every second of every day. Extraordinary planning: meet the extraordinary platform. Veovo unlocks insights into capacity, resources and revenue for all stakeholders in the airport ecosystem to allow confident plans to take flight.
Capacity Maximised
Identify new strategies by analysing guest volume and show-up data against future schedule projections to increase guest throughput.
Ramp up Revenue
Maximise rent, retail revenue and advertising shares by aligning high-profit guests with the best-fit offerings and locations. Analyse new route opportunities and target profitable carriers to drive guest volume and preference.
Right-sized Resources
Standardise and automate the best processes that optimally scale resources by accounting for availability, seasonality and cost to serve.
Predict
Even the best plans can be derailed in an instant. Delays, weather, traffic, late show-ups, security events – the matrix of daily variables is chaotic. With predictive analytics, airports can identify potential bottlenecks and proactively adjust their plans to best balance throughput, guest experience, and corporate objectives.
Static plans: meet the dynamic Veovo reality.
Pathways Predicted
Powered by big data and real-time sensing, Veovo’s intelligent algorithms accurately predict passenger arrival and dwell times, allowing airports to proactively approach flow guidance, queue reduction, and revenue maximisation.
Retail Re-imagined
In the age of personalisation, passengers expect to arrive at better. With detailed insights into flight and passenger flow, retailers can optimise their offers and inventory in readiness for the expected passenger mix ahead of time.
Resources Redirected
Predictive analytics allow operators to dynamically adjust and communicate resource plans – such the placement of staff and the number of queues open.
Environmentals Managed
Understanding the impact of weather and traffic, airports can better adjust their operational sequencing to flex check in, security, and departure predictions to minimise guest disruption.
Perfect
Airports must evolve their role from terminus to destination – balancing long-term investments with aggressive innovation to swiftly, safely and sustainably process guests and cargo every second of every day. Extraordinary planning: meet the extraordinary platform. Veovo unlocks insights into capacity, resources and revenue for all stakeholders in the airport ecosystem to allow confident plans to take flight
Proactive Communications
Deliver exceptional, real-time communication to guests at every stage of their journey.
Resource Ready
Standardise and automate resource deployment to meet predictability SLAs.
Operations Orchestrated
Coordinate with smart automation systems and the internet of things to unlock hidden efficiencies.
Guest Guidance
Provide dynamic guidance to reduce both guest and employee stress, ensuring timely passenger arrivals at the gate.
Rapid Turnarounds
Minimise the amount of time aircraft spend on the ground by integrating tower, airfield and gate management to improve turnaround efficiency.
Finances Assured
Accurate, timely financial insights are enabled
by automated, real-time feeds from multiple data sources. One centralised platform gives airports visibility across all revenue sources.