Veovo expands its presence in the Nordic region after signing a deal with Greenland Airports
Greenland Airports Authority, Mittarfeqarfiit, will introduce new-generation airport operations technology from Veovo, aimed at transforming its operations and revitalizing its passenger experience.
Greenland Airports will implement a range of solutions from Veovo, consisting of Airport Operations Database (AODB), AeroBilling and Flight Information Display System (FIDS) as well as several interfaces and modules. The new system will serve all 13 airports in Greenland and 46 helipads from a central installation based in a datacentre in Nuuk.
Greenland is the world’s largest non-continental island. With a total area covering over 2 million square kilometres, reliable and efficient aviation service is a crucial part of Greenland’s economy and everyday life. Tourism is a key growth area for the country with visitor numbers up 39% on last year, driving Mittarfeqarfiit to automate and optimise many of its operations to cope with the increased traffic volume. A key project driver is also the ability to implement new airline charging and incentive schemes to encourage further growth.
Niels Grosen, acting CEO at Greenland Airports, says “We are really excited about our collaboration with Gentrack on this modernisation project. Across all our airports, our focus is to improve efficiency while enhancing the passenger experience. Deployment of Airport 20/20 will allow us to not only work smarter, it also gives us a platform on which we can easily build innovative new services and connect to emerging technologies”.
Greenland Airport Authority joins a growing community of Veovo customers globally and extends its presence in the Nordic region. Finland’s aviation authority, Finavia, and Iceland’s, Isavia, are also using the Veovo´s AOS across their 26 airports and 13 airports respectively.
“With Veovo, We gain critical insight on passenger flow at our facility, which we share on a multitude of communication platforms.”
“Veovo was chosen after a comprehensive selection procedure. Its ability to accurately aggregate multiple data sources and automate the delivery of accurate forecasts stood out as a clear point of difference.”
“The Veovo solution helps us manage passenger expectations better, making for a more pleasant travel experience.”
“Veovo’s technology gives us complete passenger flow visibility, helping us make informed decisions to deliver a better-quality passenger experience.“
“Veovo’s cloud solution helps make our business more resilient by allowing us to accurately measure passenger flow so that we can respond quickly and efficiently to any changes.”
“Veovo has translated our complex passenger flow process into numbers. It helped the organization in finding insights and enhanced passenger experience in our terminal.“
“Veovo’s live re-forecasting capabilities provide us with an early heads-up on changes to passenger presentation profiles. This allows us to easily adapt plans and rosters to reflect the current situation, improving journeys and keeping costs down.”
“Veovo helps us manage performance with data-driven certainty. With real-time visibility of passenger flow, we can keep pinch-point processing quick and make holistic decisions on creating more efficient and meaningful customer experiences throughout the airport.”
“Veovo has allowed us to understand the security check-point dynamics, and most importantly, our customers benefit directly by getting a better service.”
“We can keep our passengers fully informed 24/7 about what to expect at security. Our aim is to make the experience as smooth as possible – Veovo helps us do that.”
