Enabling Smarter Decisions at CVG Airport with Curb-to-Flight Passenger Flow
Brian Cobb, Chief Innovation Officer and Stephen Saunders, Director of Innovation & Information Technology at Cincinnati/Nothern Kentucky International Airport explain the benefits of having complete airport-wide passenger Flow Management.
Passenger Flow Management enables the airport to see how travelers, processes and airlines interact and interconnect, to better plan and improve productivity, respond to customer needs faster and tap into revenue growth opportunities.
Amsterdam, Bristol, Keflavik and Billund have also moved beyond single-process measurement to terminal-wide insights.
Keen to learn more about how flow management can better your operations? Please get in touch to arrange a call with one of our experts or schedule a webinar.
“Vital to our Master Plan programme is a deep understanding of airport capacity, bottlenecks and constraints, and Veovo is key to this.”
“Veovo has allowed us, together with our airport partners and stakeholders, to better manage operations and improve the passenger experience by communicating expected wait times to passengers at processing points.”
“Veovo enables us to monitor the quality of the terminal processes to improve resource planning and to perform consistent reporting to internal and external stakeholders.”
“Veovo has helped us to resource our operations on the day and to identify pinch points and potential build-ups. The accurate data has enabled us to provide an optimum passenger experience by displaying accurate queue wait times.”