Fast forward your path to frictionless customer experiences and new revenue opportunities.
Trusted by airports worldwide, Veovo Queue and Flow management is your ticket to smoother passenger journeys.
Cut wait-times with complete queue and density visibility, and dynamic lane balancing
See live wait times for bag check, TSA screening, customs & border control and rideshare queues
Match staffing to demand with AI-driven predictions and lane opening recommendations
Anonymously track passengers – by flight – as they journey through the terminal. Discover their preferences.
Then harness this insight to improve moments that matter.
Parking and Traffic
Uncover ground transportation and parking preferences to create new revenue opportunities.
Bag check and TSA
Plan layout and lane openings to minimize congestion. Flex agents to where and when they are needed most.
Lounge and Concessions
Proactively manage occupancy to improve comfort. Tailor retail, signage and advertising to dwell and movement patterns by flight.
Data-driven cleaning schedules and automatic alerts. Reduce pressure on facilities with live occupancy displays and passenger guidance.
Use flow and transfer patterns to improve gate assignments. Improve Target-Off-Block-Time accuracy by predicting gate show ups.
Bag reclaim and arrivals
Align bag handling and belt allocations with predicted reclaim show-up times, by flight. Understand taxi / ride-share / shuttle usage to improve availability
Rich visualisations. Dashboards and alerts tailored to your needs. Easy to configure and even easier to use. Smarter decisions within everyone’s reach – in just a few weeks.
Don’t get stuck with proprietary sensors. Unlock data insights from existing cameras, counters and lidar systems. Then connect new sources to enrich your flow understanding and deliver seamless experiences.
Learn how CVG slashed wait times by 33%, responded to customer needs faster and uncovered new revenue sources. With AI-powered queue management software, sensors and terminal wide passenger flow.
“We are able to keep our passengers fully informed 24/7 about what to expect at security. Our aim is to make the experience as smooth as possible – Veovo helps us do that.”
“Veovo has allowed us, together with our airport partners and stakeholders, to better manage operations, as well as improve the passenger experience by communicating expected wait times to passengers at processing points.”
“Veovo provides us with immediate visibility to the customer experience and resource effectiveness with throughput planning. It allows us to put the customer at ease at a critical stress point and reinforces our expectations around superior customer experience.”
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