Edinburgh Airport uses Veovo Passenger Predictability to Boost Passenger Experience

Scotland´s leading airport has turned to Veovo’s technology to gather data about passenger queue and flow. The information enables the airport to streamline operations at security lines and to display real-time waiting times throughout the airport.

“Veovo’s technology gives us complete passenger flow visibility, helping us make informed decisions to deliver a better-quality passenger experience.“





“Veovo has allowed us to gain a good understanding of the security check-point dynamics, and most importantly, our customers benefit directly by getting a better service.”

“We are able to keep our passengers fully informed 24/7 about what to expect at security. Our aim is to make the experience as smooth as possible – Veovo helps us do that.”

“With Veovo, we can proactively manage passenger flow, and respond promptly and efficiently to irregular operations and disruptions.”

“Vital to our Master Plan programme is a deep understanding of airport capacity, bottlenecks and constraints, and Veovo is key to this.”

“Veovo has allowed us, together with our airport partners and stakeholders, to better manage operations, as well as improve the passenger experience by communicating expected wait times to passengers at processing points.”