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Three Ways Airports can Transform On-time Departures

3 min read Three Ways Airports can Transform On-time Departures By Siobhan Boyle: 06 August 2018 Customer satisfaction for airlines and airports often pivots on ‘on-time departure’ performance. How can airports proactively ensure punctuality and smooth the guest travel experience?   Punctuality is a key factor for travellers when choosing both an airline and an…

Non-aeronautical revenues crucial for growth

Earlier this month, the Airports Council International (ACI) confirmed that the financial health and stability of the airport industry has remained intact despite economic and geopolitical hurdles across global markets. It did this in conjunction with the release of the 2017 ACI Economics Report – a comprehensive, annual research study that looks into the industry’s financial performance…

Getting more from FIDS

Airports have a significant advantage over the high street or even online retailers when it comes to advertising – nowhere is the term ‘captive audience’ apter. And while many passengers will arrive later than they should – also a scenario in which intelligent use of Flight Information Display Systems (FIDS) will offer many benefits – many more will…