Read the latest articles from thought leaders at Veovo
Three Ways Airports can Transform On-time Departures 5 September 2019 ⎜ By Siobhan Boyle, Product Marketing Customer satisfaction for airlines and airports often pivots on ‘on-time departure’ performance. How can airports proactively ensure punctuality and smooth the guest travel experience? Punctuality is a key factor for travellers when choosing both an airline and an…
10 Ways to Use Crowd-Sourced Data to Run a Smooth Event By Christian Carstens, Marketing Manager There’s nothing quite like a large public event, such as a football match or a concert, to draw thousands of people into one place. Of course, the more people you put in one place, the more uncertainty and…
5 minutes with…Wayne Smith, Birmingham Airport Birmingham Airport has experienced an impressive run of success in recent times. It has picked up industry awards for most punctual airport in 2016 and 2017* and received a 5 Star rating from digital flight information provider, OAG, to name just three. We caught up with Wayne Smith, Director of…
Bergen Airport Wait Time Woes a Thing of the Past Bergen Airport is following the example of its Avinor sister airports, Oslo and Stavanger, by implementing Passenger Predictability management technology to eliminate wait time guesswork, optimise resource utilisation and improve the passenger experience. Bergen Airport, Norway´s second busiest with over 6 million passengers annually, has adopted the Passenger…
3 reasons airport operators need a passenger wayfinding strategy As an airport operator, ensuring smooth movement through your terminal buildings can be a challenge. Onsite maintenance contractors need to be able to find their way around easily. Airline fleet and crew need to be able to navigate between terminals or piers. But most importantly, digital wayfinding is…
Ski Resorts use Veovo to Ease Skiers´ Minds with Lift Wait Times In an effort to help guests get the most runs out of their ski day, several major North American ski resorts use Veovo to measure and display live lift wait times. Skiers can use the real-time information to better navigate the mountain and…
Connecting airport wide data and processes is the key to improving predictability. That’s why we are excited to join forces with ADB Safegate, the global leaders in tower, apron and docking systems. When we launched our 20/20 Airport Collaboration Decision Making platform 2 years ago, we were thrilled to be named as one of the top CDM…
The airport revenue growth challenge – tapping into global best practice More than nine million passengers take to the skies around the world for business or leisure travel, passing through the hundreds of airports scattered around the planet’s cities. One would expect that airports’ revenue is booming. But this is not the case. What is…
Non-aeronautical revenues crucial for growth Earlier this month, the Airports Council International (ACI) confirmed that the financial health and stability of the airport industry has remained intact despite economic and geopolitical hurdles across global markets. It did this in conjunction with the release of the 2017 ACI Economics Report – a comprehensive, annual research study that looks…
Getting more from FIDS Airports have a significant advantage over the high street or even online retailers when it comes to advertising – nowhere is the term ‘captive audience’ apter. And while many passengers will arrive later than they should – also a scenario in which intelligent use of Flight Information Display Systems (FIDS) will offer many benefits…