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airport check in optimisation

Are You Being Served? Reinventing The Airport Check-in Experience.

Are You Being Served? Reinventing The Airport Check-in Experience. By Siobhan Boyle, Product Marketing   As airports handle record numbers, crowded check-in halls are becoming more commonplace, prompting airports to rethink their approach to space, resources and passenger experience. Common-use terminals are gaining popularity as an efficient way to accommodate more travellers. With multiple airlines…

Non-aeronautical Revenue Airport Veovo

Non Aeronautical Revenue: Where Real Growth Potential Lies

Non-aeronautical Revenue: Where The Real Growth Potential Lies By Perry Graham    Airport revenues continue to trend upwards as global passenger traffic reaches record levels, according to the 2018 ACI Airport Economics Report. Industry revenue grows, but revenue-per-passenger flattens Recently, a report by the Airports Council International (ACI) found that industry revenues rose by 5.8%…

Infographic Veovo

Non-aeronautical revenue infographic 2018

INFOGRAPHIC: 2018 Airport Non-Aeronautical Revenue Snapshot   Developing non-aeronautical revenue is a key strategy for airports big and small. Download the infographic to explore recent statistics and trends on airport commercial revenue. Source ACI Economic Report 2018 Read the article here

Three Ways Airports can Transform On-time Departures

Three Ways Airports can Transform On-time Departures 5 September 2019 ⎜ By Siobhan Boyle, Product Marketing   Customer satisfaction for airlines and airports often pivots on ‘on-time departure’ performance. How can airports proactively ensure punctuality and smooth the guest travel experience? Punctuality is a key factor for travellers when choosing both an airline and an…

5-minutes-with-Wayne-Smith,-Birmingham-Airport

5 minutes with…Wayne Smith, Birmingham Airport

5 minutes with…Wayne Smith, Birmingham Airport Birmingham Airport has experienced an impressive run of success in recent times. It has picked up industry awards for most punctual airport in 2016 and 2017* and received a 5 Star rating from digital flight information provider, OAG, to name just three. We caught up with Wayne Smith, Director of…

Bergen Airport Wait Time Woes a Thing of the Past

Bergen Airport Wait Time Woes a Thing of the Past

Bergen Airport Wait Time Woes a Thing of the Past Bergen Airport is following the example of its Avinor sister airports, Oslo and Stavanger, by implementing Passenger Predictability management technology to eliminate wait time guesswork, optimise resource utilisation and improve the passenger experience. Bergen Airport, Norway´s second busiest with over 6 million passengers annually, has adopted the Passenger…

3 reasons airport operators need a passenger wayfinding strategy

3 reasons airport operators need a passenger wayfinding strategy

3 reasons airport operators need a passenger wayfinding strategy As an airport operator, ensuring smooth movement through your terminal buildings can be a challenge. Onsite maintenance contractors need to be able to find their way around easily. Airline fleet and crew need to be able to navigate between terminals or piers. But most importantly, digital wayfinding is…