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Three Ways Airports can Transform On-time Departures

Three Ways Airports can Transform On-time Departures 5 September 2019 ⎜ By Siobhan Boyle, Product Marketing   Customer satisfaction for airlines and airports often pivots on ‘on-time departure’ performance. How can airports proactively ensure punctuality and smooth the guest travel experience? Punctuality is a key factor for travellers when choosing both an airline and an…

5-minutes-with-Wayne-Smith,-Birmingham-Airport

5 minutes with…Wayne Smith, Birmingham Airport

5 minutes with…Wayne Smith, Birmingham Airport Birmingham Airport has experienced an impressive run of success in recent times. It has picked up industry awards for most punctual airport in 2016 and 2017* and received a 5 Star rating from digital flight information provider, OAG, to name just three. We caught up with Wayne Smith, Director of…

Bergen Airport Wait Time Woes a Thing of the Past

Bergen Airport Wait Time Woes a Thing of the Past

Bergen Airport Wait Time Woes a Thing of the Past Bergen Airport is following the example of its Avinor sister airports, Oslo and Stavanger, by implementing Passenger Predictability management technology to eliminate wait time guesswork, optimise resource utilisation and improve the passenger experience. Bergen Airport, Norway´s second busiest with over 6 million passengers annually, has adopted the Passenger…

Non-aeronautical revenues crucial for growth

Non-aeronautical revenues crucial for growth

Non-aeronautical revenues crucial for growth Earlier this month, the Airports Council International (ACI) confirmed that the financial health and stability of the airport industry has remained intact despite economic and geopolitical hurdles across global markets. It did this in conjunction with the release of the 2017 ACI Economics Report – a comprehensive, annual research study that looks…

Getting More From FIDS Veovo

Getting more from FIDS

Getting more from FIDS Airports have a significant advantage over the high street or even online retailers when it comes to advertising – nowhere is the term ‘captive audience’ apter. And while many passengers will arrive later than they should – also a scenario in which intelligent use of Flight Information Display Systems (FIDS) will offer many benefits…