Volatility vs Predictability – Four Core Principles for Holistic Airport Operational Planning

Volatility vs Predictability – Four Core Principles for Holistic Airport Operational Planning  By James Williamson, CEO Airport operations have always been a complex, finely-tuned balance between capacity and demand, passenger experience and cost of service; the predictable and the unexpected. Then came the pandemic, and predictability was suddenly turned on its head.   In a volatile…