Finland is famous for its elegant and efficient design, which explains why Finnish national operator, Finavia chose Veovo to centralise the management of its 20 airports.
- Group Profitability has increased from 10.8% of revenue in 2011 to 15.8% in 2015
- Number of passengers per employee has increased by 22% since 2011
Finavia Corporation controls the airspace and a network of 20 airports across Finland. The largest airport, Helsinki, managed 17.6 million passenger movements in 2016.
With 80% of the network’s passenger traffic going through Helsinki, the profitability and growth of the airport is critical to funding the long-term stability of the Finavia network.
However, a fragmented IT backbone had effectively put a handbrake on growth and efficiency. Finavia’s management team decided that centralising operations would result in more informed decision making, better use of our resources and more accurate billing. The challenge would be pulling together airport, airline and in-air traffic data across the network.
Collaboration by design
In 2005 Finavia decided to implement he Airport 20/20 Airport Management Suite from Veovo. 20/20 FIDS was deployed first. 20/20 RMS was then rolled out in 2009 for stand planning at Helsinki Airport and later for gate planning. Finally 20/20 Billing was taken live in 2010.
Airport 20/20’s Airport Operational Database (AODB) acts as the single source of truth for all data across the network and airspace, integrating 3rd party information from airlines, airport partners, air traffic control and Eurocontrol.
The Resource Management System has allowed Helsinki airport to optimise its parking stands and gates and with centralised access to real-time secure data, 20/20’s Billing module automates billing for its airline and retail customers, removing the need for manual data entry and improving invoice accuracy. Harri Karjalainen, CIO, Finavia believes its 20/20 investment is crucial to Finanvia’s long term plans
“The Airport 20/20 suite has not only brought us both efficiency and financial benefits but also gives us peace of mind that Finavia is functioning at an optimum level in today’s highly competitive market” Harri Karjalainen, CIO
A new centre of excellence
With 20/20, Finavia can keep a tighter rein on operational costs. Group profitability has increased to 15% of revenue and the company has been to create the tariff and rebate structures it needs to win new carriers, expand service offerings and grow revenue. Disruptions are also surprisingly low for an airport network on the edge of the Artic with Finnish ‘snow-how’ and Airport 20/20 RMS ensuring consistent service, even during bad weather.